gtk99 Privacy Policy – Your Data, Your Rights
We take your privacy seriously. This policy explains what personal data gtk99 collects, why we collect it, how we use it, and how we protect it.
1. Introduction
This Privacy Policy ("Policy") describes how gtk99 ("gtk99", "we", "us", "our") collects, processes, uses, stores, and protects personal data relating to individuals ("you", "your", "Player", "User") who access or use the gtk99 online casino and sports betting platform available at gtk99.pro, including all associated subpages, features, and services. This Policy applies to all personal data collected through the gtk99 website, mobile browser experience, account registration process, payment transactions, customer support interactions, and marketing communications.
By accessing gtk99 or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you should not use the gtk99 platform. We encourage you to review this Policy periodically as it may be updated from time to time.
1. Information We Collect
gtk99 collects personal data that is necessary to provide you with a safe, personalised, and legally compliant gaming and betting experience. The categories of personal data we collect are as follows.
- 1.1Identity data: full legal name, date of birth, gender, and nationality. This data is collected at registration and is required to verify your identity in compliance with anti-money laundering (AML) obligations and to confirm that you meet the minimum age requirement of 21 years.
- 1.2Contact data: email address, phone number, and correspondence address. This data is used to communicate with you about your account, transactions, promotions, and support requests. It is also used to send you mandatory account notifications such as security alerts and policy updates.
- 1.3Financial data: payment method details (bKash wallet number, Nagad account, Rocket number, bank card details), transaction history, deposit amounts, withdrawal requests, and bonus usage. This data is required to process your deposits and withdrawals and to detect and prevent fraud and money laundering.
- 1.4Technical data: IP address, device type, operating system, browser type and version, screen resolution, session duration, pages visited, and referring URLs. This data is collected automatically when you access gtk99 and is used for fraud prevention, platform optimisation, and security monitoring.
- 1.5KYC verification data: copies of government-issued identity documents (such as National ID card, passport, or driving licence), proof of address documents, and payment method verification documents. This data is required to comply with our identity verification obligations and is requested when you make a withdrawal or when required by our compliance procedures.
2. How We Use Your Information
gtk99 uses the personal data it collects for specific, lawful purposes only. We do not use your data for any purpose that is incompatible with the purposes for which it was collected. The primary purposes for which we process your personal data are as follows.
- 2.1Account management: to create, verify, maintain, and manage your gtk99 account, including processing your registration, verifying your identity, managing your account settings, and communicating with you about your account status and activity.
- 2.2Payment processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods; to verify that payment accounts are registered in your name; and to detect and prevent fraudulent transactions.
- 2.3Legal and regulatory compliance: to comply with applicable anti-money laundering (AML), counter-financing of terrorism (CFT), and know-your-customer (KYC) requirements; to respond to lawful requests from regulatory and law enforcement authorities; and to maintain records as required by applicable law.
- 2.4Platform improvement and personalisation: to analyse usage patterns, identify technical issues, improve platform performance, and personalise your gaming and betting experience based on your preferences and activity history on gtk99.
- 2.5Responsible gaming: to monitor gaming activity for signs of problem gambling behaviour; to apply self-exclusion and deposit limit tools when requested; to comply with our responsible gaming obligations; and to enforce the minimum age requirement of 21 years.
3. Legal Basis for Processing Your Data
gtk99 processes your personal data only where there is a lawful basis for doing so. The legal bases on which we rely when processing your personal data are as follows.
- 3.1Contractual necessity: processing that is necessary to perform the contract between you and gtk99 — including account creation, identity verification, payment processing, and customer support — is carried out on the basis of contractual necessity.
- 3.2Legal obligation: processing that is necessary for gtk99 to comply with applicable legal obligations — including AML, KYC, and regulatory reporting requirements — is carried out on the basis of legal obligation.
- 3.3Legitimate interests: processing carried out for the purposes of fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring is carried out on the basis of gtk99's legitimate interests in operating a safe and compliant platform.
- 3.4Consent: processing carried out for marketing communications purposes is carried out on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
4. Sharing Your Personal Data
gtk99 does not sell, rent, or trade your personal data to third parties for their marketing or commercial purposes. We share your personal data only in the following limited circumstances.
- 4.1Service providers: gtk99 shares personal data with trusted third-party service providers who process data on our behalf, including payment processors (bKash, Nagad, Rocket, Visa/Mastercard networks), game studios, IT infrastructure providers, and identity verification services. All service providers are bound by data processing agreements and are required to process data only as instructed by gtk99.
- 4.2Regulatory and law enforcement authorities: gtk99 may share personal data with competent regulatory authorities, financial intelligence units, law enforcement agencies, and courts where required by applicable law or in response to a lawful legal process.
- 4.3Business transfers: in the event of a merger, acquisition, restructuring, or sale of all or part of gtk99's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.
- 4.4Fraud and security: gtk99 may share personal data with fraud prevention agencies, security services, and other online gaming operators where there is reasonable suspicion of fraud, money laundering, account abuse, or other prohibited activities. Sharing in these circumstances is carried out in gtk99's legitimate interests and the interests of the broader online gaming community.
5. Cookies and Tracking Technologies
gtk99 uses cookies and similar tracking technologies on its website to enhance your user experience, enable core platform functionality, and collect analytical data about how the platform is used. Cookies are small text files that are placed on your device by the gtk99 website when you visit. They allow the platform to remember your preferences, maintain your session, and provide a personalised experience. The types of cookies used on gtk99 include strictly necessary cookies (required for the platform to function), functional cookies (which remember your preferences such as language settings), and analytical cookies (which collect anonymised usage data to help us improve the platform).
You may control cookie settings through your browser preferences. Please note that disabling certain categories of cookies may affect the functionality of the gtk99 platform — in particular, disabling strictly necessary cookies may prevent you from logging in or using core platform features. gtk99 does not use cookies to serve third-party advertising on its platform.
6. Data Retention
gtk99 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. In practice, this means that account data and transaction records are retained for a minimum of five years from the date of your last transaction or account closure, whichever is later, in order to comply with applicable AML record-keeping obligations.
Where you have requested deletion of your account, gtk99 will delete or anonymise your personal data within a reasonable period, subject to any retention obligations that apply under applicable law. Certain categories of data (such as AML and KYC records) may be retained beyond the account closure date where required by law. gtk99 will not retain personal data in an identifiable form for longer than is necessary.
7. Data Security
gtk99 takes the security of your personal data seriously. We implement appropriate technical and organisational security measures designed to protect your personal data against accidental loss, unauthorised access, use, alteration, or disclosure. These measures include SSL/TLS encryption on all data transmissions between your device and our servers, server-side encryption for stored sensitive data, role-based access controls limiting access to personal data to authorised personnel only, regular security vulnerability assessments, and firewall and intrusion detection systems.
While gtk99 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is entirely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, gtk99 will notify you without undue delay in accordance with applicable data breach notification requirements.
8. Your Data Rights
gtk99 respects your rights in relation to your personal data. Subject to applicable law, you have the following rights in relation to the personal data that gtk99 holds about you. To exercise any of these rights, please contact our support team at [email protected].
- 8.1Right of access: you have the right to request a copy of the personal data gtk99 holds about you. We will provide this within a reasonable time of receiving your request, subject to identity verification.
- 8.2Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data that gtk99 holds about you. We will correct inaccurate data promptly following verification of your request.
- 8.3Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the processing is unlawful. This right is subject to our legal retention obligations and may not apply where retention is required by applicable law.
- 8.4Right to restrict processing: you have the right to request that gtk99 restricts the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing based on legitimate interests pending verification of whether gtk99's legitimate interests override your own.
- 8.5Right to withdraw consent: where gtk99 processes your personal data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
9. Third-Party Payment Processors
When you make a deposit or withdrawal on gtk99 using bKash, Nagad, Rocket, Upay, Visa, Mastercard, or any other supported payment method, your payment transaction data is processed by the relevant third-party payment processor. These payment processors operate their own privacy policies and data processing practices, which are independent of gtk99's Privacy Policy. gtk99 is not responsible for the data processing practices of third-party payment processors.
gtk99 shares only the minimum personal data necessary with payment processors to facilitate your transactions. Payment processors are contractually required to use your data only for the purpose of processing your payment and are not permitted to use it for their own marketing or commercial purposes. We recommend that you review the privacy policies of any payment service you use.
10. Children's Privacy
The gtk99 platform is strictly intended for adults aged 21 years and above. gtk99 does not knowingly collect personal data from individuals under the age of 21. If gtk99 becomes aware that it has inadvertently collected personal data from a person under 21, it will delete that data promptly. If you have reason to believe that a person under the age of 21 has provided personal data to gtk99, please contact our support team at [email protected] so that we may take appropriate action.
11. Changes to This Privacy Policy
gtk99 reserves the right to update or amend this Privacy Policy at any time. Where we make a material change to this Policy, we will notify registered players by email or by posting a prominent notice on the gtk99 platform before the change takes effect. The date of the most recent revision is shown at the top of this Policy. Your continued use of the gtk99 platform following notification of any change to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we are protecting your personal data.
12. Contact and Privacy Enquiries
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way in which gtk99 processes your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries promptly and to resolving any data-related concerns you may have.
You may reach the gtk99 support team by email at [email protected]. Please note this is a plain text address and is not a clickable link. When submitting a privacy-related request, please include your registered account username and a clear description of your request or concern so that we can assist you efficiently. gtk99 aims to acknowledge all privacy enquiries within 24 hours and to resolve them within 30 days wherever possible.
Explore gtk99 With Confidence
You know how we protect your data. Now explore the full gtk99 platform — live casino, cricket betting, slots — with complete peace of mind. 21+ only.
Visit gtk99 Casino Read Our FAQ About Us