gtk99 Terms & Conditions – Please Read Before Playing
These Terms & Conditions govern all use of gtk99. By registering an account and using the platform you agree to these terms in full.
1. Introduction
These Terms and Conditions ("Terms", "T&C") constitute a legally binding agreement between you ("Player", "User", "you") and gtk99 ("gtk99", "we", "us", "the Platform") governing your access to and use of the gtk99 online casino and sports betting platform available at gtk99.pro, including all associated pages, features, games, betting markets, payment systems, and support services. Please read these Terms carefully before registering an account or placing any wager on the gtk99 platform.
By accessing gtk99, creating an account, making a deposit, or placing a bet, you confirm that you have read, understood, and accepted these Terms in their entirety. If you do not agree to these Terms, you must not use the gtk99 platform. gtk99 reserves the right to update these Terms at any time. Continued use of the platform following notification of any change constitutes acceptance of the revised Terms.
1. Eligibility
The following eligibility requirements apply to all players seeking to register and use the gtk99 platform. Failure to meet any of these requirements will result in account suspension or termination, and any funds held may be forfeited in accordance with these Terms.
- 1.1You must be at least 21 years of age at the time of registration. gtk99 strictly prohibits underage gambling and reserves the right to request proof of age at any time. Players found to be under 21 will have their accounts immediately suspended and any winnings forfeited.
- 1.2You must be a natural person (not a corporation, partnership, or other legal entity) with legal capacity to enter into a binding agreement.
- 1.3You must not be located in or be a resident of any jurisdiction in which online gambling is explicitly prohibited by applicable law. It is your responsibility to determine whether your use of gtk99 is lawful in your jurisdiction.
- 1.4You must not be a current or former employee, director, officer, contractor, or associate of gtk99 or any of its affiliated companies, game providers, or payment partners.
2. Account Registration
Each individual player is permitted to hold one and only one registered account on the gtk99 platform. Creating multiple accounts is strictly prohibited and will result in the immediate suspension of all associated accounts and forfeiture of any associated balances. The following requirements apply to account registration.
- 2.1You must provide accurate, complete, and current information during registration including your full legal name, date of birth, email address, and phone number. You must promptly update this information if it changes.
- 2.2You are solely responsible for maintaining the confidentiality of your account credentials. gtk99 will not be liable for any losses resulting from unauthorised access to your account where you have failed to adequately protect your login details.
- 2.3gtk99 reserves the right to carry out identity verification (KYC) checks at any time, including before processing any withdrawal. You must provide all documentation requested within the timeframe specified. Failure to comply may result in account suspension and delays in withdrawal processing.
- 2.4You must not register or attempt to register an account if you have previously had an account suspended or terminated by gtk99 for any breach of these Terms.
3. Deposits and Withdrawals
gtk99 supports a range of payment methods commonly used in Bangladesh. All financial transactions are subject to the following terms. gtk99 reserves the right to modify available payment methods at any time with or without prior notice.
- 3.1Accepted deposit methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The minimum deposit is ৳500. gtk99 does not accept deposits from third-party payment accounts. All deposits must originate from a payment account registered in your own name.
- 3.2Withdrawals will only be processed to a payment account registered in your name. Withdrawal requests are subject to identity verification. gtk99 reserves the right to delay withdrawal processing pending completion of KYC verification.
- 3.3gtk99 reserves the right to apply transaction fees where applicable and to deduct applicable taxes or levies from withdrawals where required by applicable law. Players are responsible for their own tax obligations in their jurisdiction.
- 3.4If gtk99 has reasonable suspicion that a transaction is connected with fraud, money laundering, or any other illegal activity, it reserves the right to delay, suspend, or reverse that transaction and report it to relevant authorities. Such action does not constitute a breach of these Terms by gtk99.
- 3.5gtk99 accounts may not be used as banking facilities. Depositing and withdrawing funds without genuine gaming activity constitutes a breach of these Terms and may result in forfeiture of funds and account closure.
4. Bonuses and Promotions
gtk99 may from time to time offer bonuses, free spins, reload promotions, cashback offers, and other promotional incentives to eligible players. All bonuses and promotions are subject to these general Terms and any specific terms and conditions attached to the individual promotion. Players must read and accept applicable promotion terms before claiming any bonus.
- 4.1All bonuses are subject to wagering requirements (rollover) as specified in the individual promotion terms. Unless otherwise stated, the standard wagering requirement applicable to gtk99 bonuses is a multiple of the bonus amount that must be staked before a withdrawal of bonus-derived funds can be requested.
- 4.2Bonuses are issued to one registered account per player per household per device. Attempting to claim multiple bonuses through the creation of additional accounts constitutes bonus abuse and will result in forfeiture of all associated bonuses and account suspension.
- 4.3gtk99 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time and without prior notice. Changes will not affect bonuses already validly claimed and in progress at the time the change takes effect.
- 4.4Free spins awarded as part of a promotion will be credited to the designated game or games specified in the promotion terms. Free spin winnings are subject to the wagering requirements specified in the applicable promotion.
5. Gameplay Rules and Fair Use
gtk99 is committed to providing a fair and secure gaming environment. All games hosted on the platform are supplied by licensed, certified game studios and operate on independently verified Random Number Generator (RNG) systems. The following rules apply to all gaming activity on gtk99.
- 5.1Any use of software tools, bots, artificial intelligence systems, automated betting scripts, or any other technology designed to gain an unfair advantage over the platform or other players is strictly prohibited and will result in immediate account termination and forfeiture of all funds.
- 5.2Collusion between players to manipulate game outcomes — including in live casino games, sports betting markets, poker, or any other competitive format — is strictly prohibited and will result in account termination and reporting to relevant authorities.
- 5.3In the event of a technical fault or malfunction affecting a game round, gtk99 reserves the right to declare that round void and return all stakes placed during the affected round to players. gtk99 will not be liable for any consequential losses arising from a technical fault.
- 5.4gtk99 uses live sports data feeds from certified data providers to settle sports betting markets. Where a dispute arises regarding the result of a sporting event, gtk99's determination — based on official data sources — shall be final and binding.
6. Responsible Gaming
gtk99 is committed to promoting responsible gaming. Gaming should be entertaining and enjoyable. If gaming ceases to be enjoyable and begins to cause financial, emotional, or social harm, players are encouraged to use the responsible gaming tools available on the platform and to seek support.
- 6.1gtk99 provides deposit limit, session limit, and self-exclusion tools to all registered players. Players may request a self-exclusion period at any time by contacting gtk99 support. Self-exclusion requests will be actioned within 24 hours of receipt and will be honoured for the full duration requested.
- 6.2Players who self-exclude must not attempt to re-register or create a new account during their self-exclusion period. gtk99 will use all reasonable technical measures to prevent access by self-excluded players; however players must take responsibility for their own compliance with self-exclusion requests.
- 6.3gtk99 strictly enforces a minimum age of 21 years. If gtk99 has reasonable grounds to believe that a player is under the age of 21, the account will be suspended immediately pending verification. During the investigation period, no deposits will be accepted and no withdrawals will be processed.
7. Account Suspension and Termination
gtk99 reserves the right to suspend or terminate any player account at its sole discretion, with or without prior notice, in any of the circumstances set out below or in any other circumstance where gtk99 reasonably believes such action is necessary to protect the integrity of the platform or the interests of other players.
- 7.1Grounds for account suspension or termination include: provision of false registration information; breach of any provision of these Terms; suspected bonus abuse or exploitation of platform errors; suspected fraud, money laundering, or involvement in prohibited activities; or failure to comply with KYC requirements within the required timeframe.
- 7.2Where an account is terminated for breach of these Terms, gtk99 reserves the right to withhold some or all of the funds in the account, including any pending withdrawal requests, pending the outcome of any investigation. Where fraud or criminal activity is established, all associated funds will be forfeited.
- 7.3A player who wishes to close their own account voluntarily may do so by contacting gtk99 support. Any real money balance in the account at the time of voluntary closure will be returned to the player via the original deposit method, subject to KYC compliance and after the deduction of any outstanding bonus obligations.
8. Intellectual Property
All content on the gtk99 platform — including but not limited to the website design, logo, graphics, text, game interface elements, software, audio, video, and all other materials — is the intellectual property of gtk99 or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for your own personal, non-commercial gaming and betting purposes only.
You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on the gtk99 platform except as permitted by these Terms. Any unauthorised use of gtk99 intellectual property will be pursued to the fullest extent permitted by law.
9. Limitation of Liability
To the fullest extent permitted by applicable law, gtk99 shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure. gtk99's total aggregate liability to you in connection with these Terms shall not exceed the total net deposits made by you to your gtk99 account in the 12 months preceding the relevant claim.
gtk99 makes no warranty, express or implied, that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. Nothing in these Terms shall limit or exclude gtk99's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.
10. Amendments to These Terms
gtk99 reserves the right to amend these Terms at any time. Where a material change is made, gtk99 will endeavour to provide reasonable notice to registered players via email or a prominent notice on the platform. Continued use of the gtk99 platform following the effective date of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. If you do not agree with any amendment, you must cease using the platform and may close your account by contacting gtk99 support.
11. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms or your use of the gtk99 platform that cannot be resolved by good-faith negotiation shall be referred to binding arbitration. Before initiating any formal dispute process, you are required to contact gtk99 support in writing at [email protected] and allow a minimum of 30 days for gtk99 to respond and attempt resolution. gtk99 is committed to resolving player disputes fairly and efficiently.
12. Contact Information
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any other aspect of the gtk99 platform, please contact the gtk99 support team. Our support team is available 24 hours a day, 7 days a week, and will endeavour to respond to all enquiries promptly.
You may reach the gtk99 support team by email at [email protected]. Please note this is a plain text contact address and is not a clickable link. When contacting support regarding a dispute or complaint, please include your registered account username, a clear description of the issue, and any relevant transaction reference numbers. gtk99 aims to acknowledge all complaints within 24 hours and to resolve them within 14 days wherever possible.
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